All DESIRE products are covered by extensive warranties in order to protect the consumer against defects and manufacturing faults. Please see our catalogue or view our product pages to view our warranties, or see a brief summary below:
Waterproof furniture – Lifetime
Standard Furniture – 5 Years
Bath Panels – Lifetime
Sanitaryware – 10 Years
Radiators – 10 Years
Thermostatic Showers – 2 Years
Accessories – 12 Months
All products covered by our warranty must be used in conjunction with normal domestic applications and be maintained in accordance with our instructions. Moveable parts are subject to normal wear and tear and are therefore covered on all products for 12 months.
All guarantees are valid from the date of purchase and are non-transferable. The warranty does not include labour or incidental costs incurred.
Any damaged or faulty items should be reported within 72 hours of delivery to be validated. We may require images to inspect the damage/fault. Goods that have been fitted or installed will not be considered for return (except in the case of manufacturing defects).
Product colours & finishes pictured in our catalogues and on our website are as accurate as printing & digital processes allow and may differ slightly under certain lighting conditions.